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Slack2SOPWeb app

Turn Slack messages into SOPs.

Pick someone you trained over Slack. Slack2SOP reads the chat and writes the SOPs, with every step linked to the message it came from.

slack2sop · Your team
Your team

Pick someone you have trained over Slack.

MS
Maria Santos2,418 messages · Active Sep 2026
Create SOPs
Starting0 messages analyzed
JR
Jon Reyes3 documents

Not read yet

AC
Anna CruzJust started
Documents appear here

Refund handling

Updated 23 Sep 2026 · 14 sources
Steps
  1. Check the tracking before you reply.1
  2. Over 30 days in transit: refund without asking.2
  3. Refund in Shopify, never in the payment app.3
  4. Tag the order “refunded” so it stays out of reports.4
Do not
Promise a reship before the supplier confirms stock.5
Conflicting guidance14 Mar said 45 days, 2 Aug said 30. Both quoted, you pick.
Maria Santos · 14 Mar 2026“no, always check the tracking first. then reply”Open in Slack ↗
Sample data
ReadsYour Slack DMs with the people you pick
WritesOne SOP per topic
ExportsNotion, Google Docs, text
01

How it works

  1. Connect SlackOne click, with your own Slack account.
  2. Pick someone you trainedThe VA or team member you've been explaining things to.
  3. It reads the historyIt finds the rules you taught and sorts them into topics.
  4. You get the SOPsRefund handling, late orders, supplier messages. One document per topic.
02

What an SOP looks like

StepsWhat to do, in order.
RulesWhat always applies.
Do notThe mistakes you warned about.
Edge casesIf this happens, do that.
03

Every line is sourced

Each step links to the Slack message it came from, so you can check it. If you said two different things at different times, it shows both and lets you pick.

04

Private by default

Slack2SOP only reads direct messages you're part of, and only for the people you choose.

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